

Business of Handmade is a qualitative study that explores the relationship between the informal economy and the cultural economy through the eyes of 12 formal, craft-based enterprises of varying sizes, working with India’s artisan communities. These are Jaipur Rugs, Industree, rangSutra, Kadam + Kadam Haat, Commitment to Kashmir (CtoK), iTokri, Varnam Craft Collective, P-Tal, Xuta, Fab Creation, Neel Batik + Rainbow Textiles and Viko Ethnic Production. Through their stories, we engaged with the micro to medium size spectrum, diverse geographies, and varied approaches — for-profit, not-for-profit, social enterprise, design-led, artisan-led, and producer-owned. The study attempts to map the vast and often intertwined ecosystem of networks, customs, and conventions that shape how decisions are taken, resources organised, and profits shared. From scalable worker-ownership approaches, to co-created solutions addressing sustainable production, from models that ’emote’ to those that want to resist the “McDonaldization” (Ritzer, 1993) of craft, the report illustrates how entrepreneurial action bridges the gap between the formal and the informal. The research presents a uniquely Global South perspective into the nuances of informality, inclusion, language, gender, skill, etc. within creative cultures in the Global South. It also offers pathways to embed the logic and systems of informal creative cultures into more formal pipelines. Ultimately, Business of Handmade attempts to propose a conceptual reframing of inclusive business practices by drawing from the experience of India’s artisan sector.
Lead Author: Priya Krishnamoorthy
Co Authors: Dr. Anandana Kapur, Aparna Subramanyam














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